Discovery
Before you think about improving your business through coaching or training, it’s important to understand where the gaps are and what needs improvement. Our discovery processes offer a look into your business that will highlight successes and potential challenges.
All services are customizable to your business’ needs.
Discovery Programs
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Reality Check is a proprietary AgResource and Impact Group service that offers business owners an in-depth look at their business from an outside perspective. Through one-on-one, confidential interview-style conversations with customers and staff, we collect quantitative and qualitative data about the functioning of your business from open and honest customer and staff experiences and opinions. You will receive a report outlining the numerical data and real quotes from your customers and staff about your business, as well as our observations, conclusions, and suggestions for moving forward. Without needing to look at financials, the Reality Check study is the ultimate view of your business from the outside in and vice versa. This process is the best profit-building and -sustaining service that a business can do for itself.
We have conducted over 80 Reality Check studies across four provinces for crop input retail, grain, and livestock businesses, providing insight allowing for real change for those who want it.
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Reality 21 is proprietary to AgResource and Impact Group and offers quantitative data collected through online surveys from your staff and customers. Through our 21 questions, as well as the rating of the importance of your services versus the actual performance, you will get a general look at how your customers and staff view your business. Through this data we will be able to see where things are working well and where there may be gaps in your operation.